• All our beautiful rooms have private bathroom and flat screen LED televisions with excellent cable service, with up to 80 channels.
• 24-hour reception service
• Massages are offered for an additional cost
• Travel agency to help with any tour or trip in progress
• Pick up at the airport for $45 *
• Breakfast is offered for an additional $7 per person
• Free city map and bilingual receptionist to answer any travel questions or site visits
• Free, fast, and reliable Wi-Fi for your mobile phones, devices or laptops in all rooms and common areas
• Guest computer in the hotel reception area to use for free
• Free Guatemalan coffee 24 hours a day
• Free purified drinking water stations in the hallways and on the terrace
• Hot water and excellent water pressure 24 hours a day
• Daily cleaning service
• Laundry and bag storage
• Spanish classes and translation services
• 24-hour on call doctor
• Beautiful flower garden areas for you to enjoy
• Large hallways with many seating areas
• Large terrace with excellent views of the volcano and the city
• Meeting places for large groups
• Family friendly environment, offering a pack-n-play baby bed if needed
• Surveillance camera system in all common areas of the hotel for greater security.
• For $5 / person, you can use the pool and sauna facilities in our other property, Hotel Casa del Parque
• External parking, limited and reservation required (Rate $10.00 per night, during high season the rate could change)

Additional person in the room has an extra cost of $15. If you are part of a group of more than 9 people, ask about our special group rates.

Breakfast is offered for $7 extra per person.

The holiday season is Christmas and New Year’s, and the 3 Saturday nights before Easter.

Special weekly discount rate

Stay six nights at regular price and you will get the seventh night for free!

This special weekly discount is offered directly at the hotel through reception, by email or by phone. Be sure to request this discount before making your reservation and remember that this discount cannot include any high season days or reservations through a third-party website or provider.

*Private airport pick-up is $45 (1-3 people) and $8 per additional person. If you want to book, please send us an email to hotelcameliasinn@hotmail.com with your arrival time, flight number, airline name and from which city you arrive.

Cancellations: cancellations must be made in writing by email at least 3 days before the check-in date. If you cancel less than 3 days (72 hours) before check-in or if you do not show up, you will be charged the remaining total balance of your reservation. For deposits paid to the hotel, if you cancel more than 14 days before check-in, you will receive a full refund less a $15 cancellation fee. If you cancel less than 14 days but more than 3 days before check-in, you will lose your deposit.

The hotel accepts US dollars, quetzals, travelers checks, and credit cards. If you pay by credit card, there is a surcharge. The online booking service has a third-party commission built into the price.

Our hotel rates include: 22% Guatemalan government tax.